M/AIMade by AI

Build in public / without the theater

What changed between idea and shipped?

Short field notes about product choices, wrong turns, operating boundaries, and launch work.

LOG 006

July 19, 2026

From A nonprofit Copilot reference desk

Why the reference desk beat the landing page

The first version explained a concept. The rebuild gave visitors a sequence, twelve guides, role paths, prompts, and a private readiness check.

5 min
LOG 005

July 19, 2026

From A field guide for small-business AI decisions

The site must work when nobody clicks the services link

A simple test changed the information architecture: can the owner complete the decision without contacting the sponsor?

4 min
LOG 004

July 19, 2026

From A nonprofit Copilot reference desk

One portfolio, independent identities

Shared technical standards reduced maintenance while separate visual systems kept the sites from becoming one template wearing different names.

6 min